Privacy Policy

1. General
At Office Health, we care about your personal information, so we have prepared this Privacy Policy to explain how we collect, use, and share it. This Privacy Policy applies to Office Health websites, mobile apps, and related services (“Service”). By using the Service, you agree with Office Health’s collection, use, and sharing of your personal information in accordance with the terms of this Privacy Policy.
Please note that Office Health is constantly testing and improving our product features. Any features discussed in this Privacy Policy may not be available to all users or in all jurisdictions.

2. Information We Collect
When you use the Service, Office Health may collect the following personal information about you.

a. Account Registration
To register for an Office Health account, you may provide us with your name and email address. In some countries, you may also provide us with your phone number.
You may also register for a Office Health account using certain social logins, such as Google, Twitter, Facebook and etc. If you register for Office Health using a social login, Office Health may receive information about you from your social login provider, including your email address and contacts.
You can manage your Office Health account and social logins from your Settings.

b. Profile Page & User-Generated Content
After you register for your Office Health account, a profile page will be created for you. Your Profile will be populated by information you submit, such as your name, username, and profile picture (“User-Generated Content”). Your phone number, and email address are not included in your public Profile and are not considered User-Generated Content under this Privacy Policy. Other Office Health users may be able to search for your Profile using your name, username, email address, or phone number.
Your Profile will also include information about your progress, such as your workout statistics, and your achievements. Moreover, your Profile will show a list of your followers and other users you follow.
Office Health may scan or review any User-Generated Content, or share your User-Generated Content with a third-party content moderation service provider, to ensure compliance with our Community Guidelines. Office Health may restrict or delete User-Generated Content if it violates our Community Guidelines or for any other reason.

c. Contact Sync Feature
Office Health has a Contact Sync feature, which allows you to find your contacts who also use Office Health. If you use Contact Sync, you will give the Office Health app permission to access the contacts stored on your phone for the purpose of identifying your contacts who also use Office Health. If Office Health identifies a user with the same phone number as someone in your contacts, we will recommend that user as someone you may wish to follow.
If you use the Contact Sync feature, Office Health will not store your contacts’ phone numbers, but only an encrypted “hash” of them. This hash is an alternative code to the actual phone number and can be used only to uniquely identify the number. The hashing process securely strips away the real phone number, so Office Health cannot use the hashes to identify your contacts’ real phone number, contact your contacts, or share their information with anyone else. This hashing process applies only to your contacts’ phone numbers and not yours.
If you have submitted your phone number to Office Health, whether through Contact Sync or some other way (such as adding the phone number to your profile, using it to register, or using it to activate other product features), other Office Health users who have your phone number in their contacts may be able to locate your Profile using Contact Sync.

d. Activity Data
When you use the Service, we may generate data about your use of the Service, which may include your browser and device data, log data, and IP address. We will also generate data regarding your engagement in activities on the Service.

e. Cookies
When you access the Office Health website, we store certain data from your browser using cookies. A cookie is a piece of data stored on the user’s computer tied to data about the user. We use session ID cookies to confirm that users are logged in. If you do not want your data to be collected by cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. However, cookies may be necessary to provide you with certain features available on the website (e.g., customized information). You can find more information about cookies and how to manage them here.
You can see a list of all cookies used at Office Health on our Cookie List page and manage your cookies in the Privacy Preference Center. Please note that our cookies include Targeting Cookies from Google, Facebook, Amazon, and other companies, which these companies may use to track your activities across multiple websites to deliver personalized advertising to you.

f. Google Analytics
We use Google Analytics, which is a web analytics tool that helps us understand how users engage with our website and app. Like many services, Google Analytics uses first-party cookies to track user interactions, as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our site. These reports disclose website trends without identifying individual visitors.

3. How We Process Your Information
Office Health may process your personal information according to the following legal bases: to provide products or services you request, to promote Office Health’s legitimate interests, to comply with legal obligations, and with your consent. In particular, Office Health may process and share your personal information in the following ways:

a. Providing and improving the Service
Office Health will process your personal information to provide and improve the Service. For example, we will use the information you provide to maintain your Profile and workout progress, display your Profile to other users, personalize content, detect and fix bugs, perform research, and provide customer service to you.
Office Health may share personal information with third parties that help us provide or improve the Service, including hosting providers such as Beget, Amazon Web Services, search engine providers such as Google, analytics providers such as Crashlytics, support providers such as ZenDesk, and payment processors such as Stripe.
If you redeem a promotion code to gain a Office Health subscription, we may share data regarding your usage of Office Health with the organization that provided the promotion code to you.

b. Communicating with you
Office Health will use the email address or phone number you provide to send you the following types of messages:
Essential messages to support the operation of the Service.
Messages to support the Office Health workout methodology and reinforce your learning, such as learning tips, reminders to practice, and progress reports.
Notifications about friend requests and your friends’ progress on Office Health.
Announcements regarding changes to the Service or products.
Announcements of new Office Health products, services, offers, or research opportunities.

c. Complying with law and preventing harmful activities
Office Health may process and share personal information if necessary to comply with legal requests, such as subpoenas or court orders. Office Health may share personal information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity, to assist law enforcement, or to prevent imminent harm. This may include sharing information with other companies, lawyers, agents, or government agencies.

d. Personalized advertising
Office Health may process and share your personal information for the purpose of providing you with personalized advertising. To provide personalized advertising, we work with a variety of third-party advertising networks, marketing analytics service providers, and website analysis firms, such as Google, Facebook, Oath, and Unity. These third-party advertising service providers collect and use personal information about your visits to and use of the Service, as well as other websites, in order to serve you with advertisements and content tailored to meet your preferences and likely interests, and better understand ad effectiveness. Aggregate demographic and interest data will also be used for market research purposes.
You can opt out of receiving personalized advertising in your Settings. You may also be able to opt out of receiving personalized ads from advertisers and ad networks that are members of the Network Advertising Initiative or who follow the DAA Self-Regulatory Principles for Online Behavioral Advertising using. In addition, your mobile devices may offer settings that let you make choices about the collection, use, and transfer of mobile app information for personalized ads (for example, Apple iOS’ Advertising ID and Google Android’s Advertising ID). Users in certain jurisdictions (including the European Union and United Kingdom) are opted out of personalized advertising by default, but may opt in.
Please note that opting out of personalized advertising does not prevent the display of all advertisements to you. Certain Office Health subscriptions may offer an ad-free experience.

e. Anonymous information
Office Health may process aggregated, de-identified, or otherwise anonymous or anonymized information for any purpose. Such information is not considered personal information.

4. Your Data Subject Rights
You also have the following rights in relation to the personal information we hold about you, in addition to any other rights required by applicable law:
Know what personal information we have collected about you.
Access a copy of the personal information that we hold about you.
Know what personal information about you we have shared with third parties.
Opt out of the sharing of your personal information with third parties.
Object to our processing of your personal information.
Request that we limit our use of your sensitive personal information to what is necessary to perform the services you requested.
Not be discriminated against for exercising your data subject rights.
Request that we delete any personal information we have collected from you.
Request that we correct any inaccurate personal information about you.
Export the personal information you have provided to Duolingo in a format that can be transferred electronically to a third party.
Withdraw any consent you previously gave us to process your personal information.
Delete your Office Health account by following the instructions in the Service.
You may update or correct your information, and exercise certain opt-out rights, in your Settings page. You may request to access or erase your personal information at the Duolingo Data Vault. To make another privacy-related request, please send an email to info@office-health.app.
Please note that these rights are not absolute and Office Health may refuse requests to exercise data subject rights if there is a legitimate reason, such as if we cannot authenticate your identity, if the request could violate the rights of a third party or applicable law, or if the request could interfere with a Office Health service or prevent us from delivering a service you requested.

5. Data Retention
Office Health will generally retain your personal information until your account is deleted. However, Office Health may retain certain information longer if necessary to provide our Service, defend our legitimate interests or those of third parties, comply with legal requirements, resolve or defend ourselves in disputes, investigate misuse or disruption of the Service, or perform agreements. We may also retain anonymous data indefinitely.

6. Links to Third-Party Websites
The Service may contain links to other websites. Office Health is not responsible for the content or privacy practices of other websites, including any personal or financial information collected by third-party payment processors. We encourage users to be aware of the privacy policies of other websites they visit. This Privacy Policy applies only to information collected by Office Health. Any time you click on a link (including advertising banners) or submit your personal information to a third-party website, you will be subject to that third party’s privacy policies.

7. Privacy Policy Updates
We may update our Privacy Policy to reflect changes to our information practices.

8. Supplemental Terms in Certain Jurisdictions
In some jurisdictions, the Service may be subject to supplemental privacy policies or local laws. For users in those jurisdictions, the applicable supplemental privacy policies and local laws will take precedence over this Privacy Policy to the extent they conflict.